What does The-Patch-Factory use my personal information for?
To process transactions with you.
In order to process your customized patches, we need your information to process your order. We, will not sell, transfer, exchange, or give your information to any other company for any reason without your consent, except as necessary to facilitate delivery of the products or services you purchase. (For example, we will give your name and delivery address to the shipper for your order.)
To enhance our customer service.
Your information and feedback help us improve how we respond to your customer service needs.
To improve our website. Your information helps us improve the way our website works for you.
To send you periodic emails.
We will use the email address you provide to send you information and updates about your order. By submitting an order to us, you are opting into our e-mailing list. We do send occasional emails that may include information about special sales, related products, company news and other information we hope you will find of interest. You can opt out of this mailing list at any time by notifying us you wish to do so.
How does The-Patch-Factory protect my confidential information?
Our company takes data security very seriously. We use multiple security measures to maintain the safety of your personal information. The only information that will be stored on our servers after your transaction with us is your name and email address.
Does The-Patch-Factory disclose any of my personal information to outside parties?
The-Patch-Factory will not sell, trade, or otherwise transfer any of your personally identifiable information to third parties, with the exception of third parties we trust who assist us in fulfilling your order. This includes delivery services such as UPS. We may also release your information as required by law or if we believe such release is required to protect the rights, property or safety of The-Patch-Factory or others. We may provide other parties aggregate visitor information that does NOT include personally identifiable data for advertising, marketing or other purposes.
Children’s Online Privacy Protection Act Compliance
The-Patch-Factory does not collect any information from anyone younger than 13 years of age. Our website, products, and services all are directed toward people age 13 and older. We are in compliance with the federal Children’s Online Privacy Protection Act.
California Residents: California Online Privacy Protection Act
The-Patch-Factory, in compliance with the California Online Privacy Protection Act, won’t distribute your personal information to outside parties without your consent.